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920-131 - Symposium Express Call Center Inst and Maint - Dump Information

Vendor : Nortel
Exam Code : 920-131
Exam Name : Symposium Express Call Center Inst and Maint
Questions and Answers : 39 Q & A
Updated On : December 10, 2018
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920-131 Symposium Express Call Center Inst and Maint

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920-131 exam Dumps Source : Symposium Express Call Center Inst and Maint

Test Code : 920-131
Test Name : Symposium Express Call Center Inst and Maint
Vendor Name : Nortel
Q&A : 39 Real Questions

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Nortel Nortel Symposium Express Call

VoIP certification tracks - Nortel's aid certifications | killexams.com Real Questions and Pass4sure dumps

As outlined in a old tip, organizations are implementing IP telephony more often on their records infrastructures. The accelerated deployment has created a need for certified IP telephony engineers to supply confirmed, most beneficial-of-breed know-how.

The IP telephony certifications Nortel presently offers are divided into four classes: help professional, Design professional, assist professional, and Design professional. This tip discusses the Nortel guide music.

aid specialist

The help professional certifications are intended to demonstrate a person's capability to put in force, function, and troubleshoot a Nortel Networks IP Telephony answer. The aid expert certification reflects a candidate with three to 6 months of event that may deal with movements technical issues of a common Nortel IP Telephony solution.

NNCSS - VoIP Succession BCM 3.0

This certification assessments the skill to put into effect, operate, and troubleshoot the enterprise Communications supervisor 3.0. This certification covers hardware, start-up, facts and voice networking, applications, and troubleshooting the BCM. To pass the certification, two tests must be effectively accomplished: know-how necessities and Protocols for IP Telephony options, and Succession BCM three.0. The technology specifications and Protocols for IP Telephony solutions examination is an outline of convergence applied sciences.

NNCSS - CallPilot Rls. 2.0

This certification assessments the capacity to enforce, operate, and troubleshoot the VoIP CallPilot 2.0. This certification covers hardware, administration, interoperability with Meridian 1 switches, and safety of a single site CallPilot device. To move the certification, two exams have to be efficaciously accomplished: Meridian Database and CallPilot 2.0.

NNCSS - Symposium name middle Server or Symposium call core Server installing and maintenance

These two certifications test the skill to enforce, operate, and troubleshoot the Symposium name middle Server. each certifications cover hardware, software installation, administration, and upkeep of Symposium name middle Server 4.2, Symposium internet customer four.0, and Symposium express 3.0. youngsters, the Symposium name core Server certification additionally checks the structure, custom configuration and integration of the server. To move either of these certifications, one exam need to be efficiently accomplished: Symposium name center or Symposium call middle installation and upkeep, respectively.

NNCSS - Symposium name middle TAPI/Agent or call center TAPI/Agent installation and protection

These two certifications examine the skill to implement, operate, and troubleshoot the Symposium name middle TAPI/Agent. each certifications cover hardware, utility installing, administration, and renovation of Symposium TAPI 2.3 and Symposium Agent 2.3. however, the Symposium name middle TAPI/Agent certification additionally checks the architecture, integration, and custom configuration of the TAPI/Agent. To circulate either of those certifications, one examination have to be effectively accomplished: Symposium call core TAPI/Agent or Symposium name core TAPI/Agent Inst/main, respectively.

NNCSS - Symposium categorical call core or Symposium specific name core installing and preservation

These certifications examine the capacity to put into effect, function, and troubleshoot the Symposium express call center. each certifications cover hardware, utility installing, administration, and preservation of Symposium categorical call core four.2. although, the Symposium specific name middle certification additionally exams the architecture and integration of the call core. To circulate either of the certifications, one exam have to be effectively completed: Symposium categorical call core or Symposium specific call middle Inst and Maint respectively.

NNCSS - VoIP Multimedia verbal exchange Server (MCS) 5100 2.0

This certification tests the capacity to implement, operate, and troubleshoot the VoIP Multimedia communication Server (MCS) 5100 2.0. This certification covers installation of the hardware and utility, configuration, protection, and administration of the Multimedia communication Server (MCS) 5100 2.0. To move the certification, two assessments should be efficiently completed: know-how requirements and Protocols for IP Telephony options, and VoIP Multimedia verbal exchange Server (MCS) 5100 2.0. The expertise requirements and Protocols for IP Telephony options exam is an outline of convergence applied sciences.

NNCSS - VoIP Succession one thousand/1000M Rls. 3.0 DB Administrator

This certification tests the capability to keep and troubleshoot the VoIP Succession a thousand/1000M Rls. three.0 DB Administrator. This certification covers the architecture, configuration, maintenance, and administration of the Meridian 1, Succession a thousand Rls. 3.0, and Succession 1000M Rls. three.0 using fundamental Alternate Route preference (BARS) and community Alternate Route selection (NARS). To flow the certification, two checks should be correctly accomplished: know-how necessities and Protocols for IP Telephony options, and Succession 1000/1000M Rls. 3.0 DB Administrator.

NNCSS - VoIP Succession a thousand/1000M Rls. 3.0 installing and protection

This certification tests the potential to install, configure, and retain the VoIP Succession a thousand/1000M Rls. three.0. This certification covers the setting up, structure, configuration, protection, and management of the Meridian 1, Succession 1000 Rls. three.0, and Succession 1000M Rls. three.0, internet Telephones i2xxx, and Optivity Telephony supervisor (OTM) 2.1. To pass the certification, three tests should be efficaciously completed: expertise specifications and Protocols for IP Telephony solutions, and Succession a thousand/1000M Rls. 3.0 for Technicians, and Succession 1000/1000M Rls. 3.0.

aid skilled

The help skilled certifications build on the expert's abilities by demonstrating their skill to enforce, operate, and troubleshoot an advanced Nortel Networks IP Telephony solution. The assist expert certifications reflect a candidate with six to 12 months of palms-on experience with the capability to lead or aid intermediate-degree personnel to keep complex Nortel IP Telephony solutions.

NNCSE - CallPilot 2.0 Unified Messaging solutions

This certification checks the skill to put in force, operate, troubleshoot and optimize the VoIP CallPilot Unified Messaging solution 2.0. This certification covers the installation, administration, interoperability, protection, improve tactics and feature utilization for a multi web page CallPilot gadget. To circulate the certification, the candidate need to first acquire their NNCSS - CallPilot Rls. 2.0. as a result, the CallPilot 2.0 Unified Messaging solutions ought to be successfully accomplished to gain this certification.

NNCSE - Contact center

This certification tests the capability to enforce, function, troubleshoot and optimize the Contact middle items. This certification covers the candidate's capabilities on the Symposium name core Server (SCCS)/Symposium specific call middle/Symposium net customer, Symposium TAPI provider provider (TAPI SP), Symposium Agent, and the Symposium internet middle Portal. To circulate the certification, the candidate need to first achieve their NNCSS - Symposium name core Server and the NNCSS - Symposium name middle TAPI/Agent certification. as a result, the Contact core exam need to be effectively completed to gain this certification.

NNCSE - IP Convergence Succession one thousand/1000M Rls. 3.0

This certification checks the means to installation, configure, hold, and optimize the VoIP Succession 1000/1000M Rls. 3.0. This certification covers the configuration, succession department workplace (BO), faraway office, operation, and Meridian 1 to Succession 1000M three.0 migration tactics for the Succession 1000/1000M Rls. 3.0, internet Telephones i2xxx, faraway workplace 91xx, and Optivity Telephony manager (OTM) 2.1. To move the certification, the candidate have to first attain their NNCSS - VoIP Succession CSE a thousand Rls. 2.0 or the VoIP Succession 1000/1000M Rls. 3.0 installing & preservation certification. subsequently, a different greater difficult version of the Succession a thousand/1000M Rls. three.0 examination must be successfully completed to acquire this certification.

in the IT trade, certifications are a way to validate a person's expertise within a unique enviornment. The above Nortel IP Telephony certifications are one of the crucial tools that may show the capabilities of an IP Telephony aid professional. These certifications couldn't substitute years of industry experience, but they do supply the groundwork to support and control Nortel Voice over IP options.

The subsequent tip will focus on Nortel's Design IP Telephony certification song.

Richard Parsons (CCIE#5719) is a supervisor of knowledgeable capabilities for Callisma Inc., a unconditionally owned subsidiary of SBC. He has built an effective groundwork in networking ideas, advanced troubleshooting, and monitoring in areas reminiscent of optical, ATM, VoIP, routed, routing, and storage infrastructures. prosperous resides in Atlanta GA, and is a graduate of Clemson university. His history contains senior and main consulting positions at foreign network functions, Lucent, and Callisma.


Nortel: Wall highway Analysts unhappy With this fall effects | killexams.com Real Questions and Pass4sure dumps

No influence found, are trying new keyword!After the conference call the previous day, u.s.a.Securities sharply dropped its 2007/2008 salary and EPS estimates in addition to its stock target fee. americanow expects Nortel to have salary of $11.forty nine-billion ...

Symon Communications joins Nortel choose Product application in EMEA | killexams.com Real Questions and Pass4sure dumps

LONDON--(business WIRE)--June 14, 2005--Symon Communications Ltd, a leading world issuer of true-time communications solutions for the call centre trade, has been chosen by means of Nortel (NYSE:NT)(TSX:NT) to be a part of its opt for Product application (SPP) in Europe, the core East and Africa (EMEA).

The programme is the accurate tier of Nortel's Developer application, which provides members with the possibility to develop and bring main-part consumer solutions. Symon's option became based on Nortel's evaluation of Symon's business plan as well as consumer input.

"This announcement is awfully vital for Symon and Nortel consumers alike," spoke of Nelson Smelker, UK managing director, Symon Communications. "The fact that Symon and our precise-time products are being totally counseled via Nortel illustrates the confidence that the resellers and their consumers have in our items. Nortel is one of our closest companions and we trust that our inclusion on the choose Product program in Europe demonstrates that we are a legitimate and dedicated associate, in for the long haul."

"we are all the time seeking to simplify the way we work with our channel partners as a way to supply alternative and suitable best average solutions to our end consumers," mentioned Paul Templeton, vice chairman, commercial enterprise options, EMEA, Nortel. "we're very excited to have Symon Communications be a part of the EMEA select Product application, a strategic initiative particularly designed to give our customers access to recommended third-birthday celebration products by way of Nortel channel partners."

The opt for Product application permits shriveled Nortel Resellers (CNRs) to order compatible third-birthday celebration items below particular terms and stipulations of sale that strategically complement the Nortel product portfolio and create massive value for its valued clientele. opt for products are described as Nortel's most particularly advised third-celebration items for a selected functionality. products in Symon's award-successful precise-time communications portfolio, which contains Symon commercial enterprise Server (SES), Symon Vista and Symon TargetVision, have all been chosen as choose products by way of Nortel.

moreover, Symon's latest group of workers management solution, Symon community, has been given an Orderable appropriate designation, permitting the answer to be ordered direct via Nortel ordering programs.

Symon has been a a success registered member of Nortel's EMEA Developer application on account that July 2004. Nortel's Developer program has labored with imaginitive businesses that complement and extend its product portfolio for over two decades. The Developer software formalizes these companion relationships, providing a superior partnering framework that promotes options with full compatibility between components.

The Nortel Developer application has different tiers of membership, starting from the entry level, base tier, Open Developer, where builders benefit entry to a lot of tools to facilitate their construction efforts, via to Developer associate level, where Nortel actively markets the Developer associate items. one of the vital pre-requisites for Developer partner reputation is the successful completion of compatibility checking out, which raises client self belief within the built-in answer. finally, builders may additionally graduate through invitation best to the choose Product application degree, which is the proper tier of the Developer software. Nortel choose items are strategic building blocks for Nortel resourceful architecture and aid in presenting consumers with probably the most useful and productive solution for their communication needs. For greater information on all Nortel select products, please seek advice from www.nortel.com/select. For further advice on the Developer software, please seek advice from www.nortel.com/prd/dpp.

About Symon Communications

Symon Communications Ltd, based mostly in Beckenham, UK, produces pleasant application and hardware options to compile, analyse, document and track precise-time, mission-crucial productiveness suggestions for contact centres and different business purposes. This tips contains company metrics, team of workers efficiency and operations signals.

Symon Communications' award-profitable products include browser-based Symon community workforce management application and Symon Vista facts presentation tools, Symon TargetVision visual messaging programs, patented Symon NetLite II wallboards, Symon DeskView visual laptop messaging and alerting software and the Symon commercial enterprise Server records management device.

installed in more than 6,000 centres international, greater than 4 million clients view Symon Communications' items day by day. shoppers include Kwik healthy, American categorical, Eli Lilly, Deutsche Telekom and Royal Mail community.

Symon Communications Ltd. is a wholly owned subsidiary of Symon Communications Inc. primarily based out of Plano, Texas.

About Nortel

Nortel is a diagnosed chief in providing communications capabilities that boost the human adventure, ignite and power international commerce, and comfortable and give protection to the area's most essential assistance. Serving both service issuer and commercial enterprise consumers, Nortel supplies innovative expertise solutions encompassing end-to-end broadband, Voice over IP, multimedia services and purposes, and wireless broadband designed to help individuals clear up the area's most appropriate challenges. Nortel does company in more than one hundred fifty international locations. For more assistance, seek advice from Nortel on the net at www.nortel.com. For the newest Nortel news, discuss with www.nortel.com/news.

certain assistance covered in this press release is ahead-searching and is subject to critical dangers and uncertainties. The effects or movements envisioned in these statements might also fluctuate materially from exact consequences or movements. components which could cause effects or activities to vary from existing expectations include, amongst other things: the effect of regulatory and criminal investigations and civil litigation movements concerning Nortel's restatements and the impact any ensuing prison judgments, settlements, penalties and charges might have on Nortel's outcomes of operations, economic situation and liquidity, and any related capabilities dilution of Nortel's standard shares; the findings of Nortel's impartial review and implementation of informed remedial measures; the outcomes of the independent review with respect to revenues for particular recognized transactions, which evaluate may have a selected emphasis on the underlying habits that ended in the initial awareness of those revenues; the restatement or revisions of Nortel's in the past introduced or filed fiscal effects and resulting poor publicity; the existence of fabric weaknesses in Nortel's internal control over financial reporting and the conclusion of Nortel's management and unbiased auditor that Nortel's inside manage over financial reporting is ineffective, which might continue to affect Nortel's capacity to report its outcomes of operations and monetary circumstance precisely and in a timely manner; the have an effect on of Nortel's and NNL's failure to timely file their fiscal statements and connected periodic studies, together with Nortel's lack of ability to entry its shelf registration observation filed with the united states Securities and alternate fee (SEC); ongoing SEC studies, which may result in changes to Nortel's and NNL's public filings; the impact of management changes, together with the termination for cause of Nortel's former CEO, CFO and Controller in April 2004; the sufficiency of Nortel's restructuring actions, together with the work plan announced on August 19, 2004 as up to date on September 30, 2004 and December 14, 2004, together with the potential for greater specific charges to be incurred in reference to restructuring movements compared to the estimated costs of such moves; cautious or reduced spending with the aid of Nortel's shoppers; improved consolidation amongst Nortel's clients and the lack of shoppers in certain markets; fluctuations in Nortel's operating results and customary trade, financial and market situations and increase costs; fluctuations in Nortel's money move, degree of staggering debt and latest debt rankings; Nortel's monitoring of the capital markets for opportunities to improve its capital constitution and monetary flexibility; Nortel's ability to recruit and preserve certified personnel; using cash collateral to help Nortel's common route enterprise activities; the dependence on Nortel's subsidiaries for funding; the have an impact on of Nortel's described benefit plans and deferred tax belongings on effects of operations and Nortel's cash circulate; the adverse resolution of class actions, litigation in the commonplace path of company, highbrow property disputes and an identical matters; Nortel's dependence on new product building and its means to foretell market demand for particular products; Nortel's potential to integrate the operations and technologies of acquired agencies in an exceptional manner; the influence of rapid technological and market exchange; the influence of price and product competition; limitations to overseas increase and world economic situations, specially in rising markets and including pastime expense and currency change expense fluctuations; the impact of clarification and consolidation within the telecommunications industry; changes in rules of the information superhighway; the impact of the credit risks of Nortel's valued clientele and the impact of consumer financing and commitments; inventory market volatility often and because of acceleration of the settlement date of Nortel's forward buy contracts; bad trends associated with Nortel's provide contracts and contract manufacturing agreements, together with as a result of using a sole employer for a key element of definite optical networks options; the have an effect on of Nortel's provide and outsourcing contracts that contain start and installing provisions, which, if now not met, might influence within the price of huge penalties or liquidated damages; and the future success of Nortel's strategic alliances. For additional information with recognize to definite of these and different elements, see essentially the most contemporary Annual record on form 10-k and Quarterly document on form 10-Q filed by using Nortel with the SEC. unless otherwise required by way of applicable securities laws, Nortel disclaims any intention or duty to replace or revise any forward-looking statements, even if as a result of new tips, future hobbies or otherwise.

Nortel, the Nortel emblem and the Globemark are trademarks of Nortel Networks. Symon, Symon enterprise Server, Symon NetLite II, Symon group, Symon TargetVision and Symon Vista are trademarks of Symon Communications, Inc.

Use of the phrases "partner" and "partnership" doesn't indicate a felony partnership between Nortel and any other birthday celebration.


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United States Steel Corp (X) Q3 2018 Earnings Conference Call Transcript | killexams.com real questions and Pass4sure dumps

Logo of jester cap with thought bubble.

Image source: The Motley Fool.

United States Steel Corp  (NYSE:X)Q3 2018 Earnings Conference CallNov. 02, 2018, 8:30 a.m. ET

Contents:
  • Prepared Remarks
  • Questions and Answers
  • Call Participants
  • Prepared Remarks:

    Operator

    Good morning everyone, and welcome to United States Steel Corporation's Third Quarter 2018 Earnings Conference Call and Webcast. As a reminder, today's call is been recorded. On the call this morning will be US Steel's President and CEO, Dave Burritt; Executive Vice President and CFO Kevin Bradley; and Dan Lesnak, General Manager of Investor Relations. After the close of business yesterday the company posted its earnings release and earnings presentation under the Investor section of its website.

    Today's conference call contains forward-looking statements and future results may differ materially from statements or projections made on today's call. The forward-looking statements and risk factors that could affect those statements are referenced at the end of the company's earnings release and in the earnings presentation and are included in US Steel's most recent annual report on Form 10-K and updated in their quarterly reports on Form 10-Q in accordance with the safe harbor provisions.

    I would now like to turn the conference call over to your host US Steel, President and CEO, Dave Burritt.

    David B. Burritt -- President & Chief Executive Officer

    Good morning everyone and thank you for joining us. Before we begin I know you are all aware of the tragic event that occurred at the Tree of Life Senegal on Saturday. On behalf of US Steel, I'd like extend our condolences to all. We stand united with the Tree of Life Senegal. Our friends and neighbors in this World Health Community, the people of Pittsburgh and all of those impacted by the senseless act of violence and hate.

    Thank you for allowing us to express our feelings and thank you for your interest in US Steel.

    Now for the six takeaways we want to leave you with today. First, the third quarter met our expectations and we adjusted annual guidance to $1.8 billion of EBITDA due to a longer-than-expected buyer strike and a faster-than-anticipated drop in selling prices over the last two months.

    We view this as just the timing difference as steel demand has remained strong and we are now seeing higher daily order rates, longer lead times and improved pricing. Second, we issued a press release last night announcing the authorization to buyback $300 million of stock and our plans to redeem our 2020 bonds.

    Third, on asset revitalization. Our $2 billion investment plan continues and everything is on track. Fourth, related to the labor. We have a tentative agreement with our represented employees that could be approved by mid-November so we will hold off on detailed comments until ratification is complete. Again we're going to hold off on detailed comments until ratification is complete. Fifth, on trade, we remained optimistic that the fair trade actions that President Trump has put in place will continue. Sixth, while we're not ready to provide details on next year, we believe we are in a good position to deliver another strong year in 2019.

    I'll now turn the call over to Kevin to provide an overview of our financials. Kevin?

    Kevin P. Bradley -- Executive Vice President & Chief Financial Officer

    Thanks Dave and good morning everyone. Third quarter adjusted EBITDA was $526 million in line with our expectations. Revenues for the quarter of $3.7 billion represented a 15% growth over Q3 of 2017.

    Adjusted EPS of $1.79 was $0.87 higher in the prior year quarter. Adjustments in the period were $30 million with the vast majority related to the Granite City start-up costs. North American flat-rolled generated 14. 7% EBITDA margins in Q3 a 200 basis point expansion over Q2. Europe generated EBITDA margins of 12.3% in the quarter.

    This segment has generated EBITDA margins over 12% in nine of the past 10 quarters. Our European business continues to perform well and is a major contributor to the progress we are making across the enterprise. Our Tubular segment returned to profitability delivering $18 million of EBITDA in the quarter as we began to see the impact of pricing actions initiated earlier in the year. Now turning to guidance.

    We expect adjusted EBITDA for the fourth quarter to be approximately $575 million which would result in full-year adjusted EBITDA of approximately $1.8 billion. We continue to seek consistent and strong end-user consumption in our North American flat-rolled markets. We did see applause in order rates and a decline index pricing beginning in Q3. Impacts of these dynamic are being realized in Q4.

    $575 million would represent margins of approximately 15% in the quarter roughly 500 basis points above Q4 of 2017. Let me go through some highlights of our balance sheet and capital allocation strategy. In September, we up sized and extended our European revolver. This enhancement provides additional liquidity and flexibility in our capital structure and has allowed us to take additional actions to optimize our debt maturity profile. In October, we drew on this facility and repatriated approximately $220 million of low cost capital to the United States.

    As announced last night, we will be using these proceeds along with approximately $140 million in cash on hand to redeem the remainder of our 2020 senior notes. This is our highest coupon debt and excluding the revolver drawing is the only significant maturity between now and 2025. We will continue to be vigilant on our capital structure, but this redemption completes the major body of work on the balance sheet that we began last summer.

    Upon the completion of this redemption, we will have made the following improvements since Q2 of 2017. Debt reductions of $554 million. Extended average maturities of over nine years reduced annualized interest expense of $73 million. With that work behind us we are pleased to announce the share repurchase authorization of $300 million over the next two years.

    This authorization is a reflection of the strength of our balance sheet the strong fundamentals in the steel industry and the structural improvements we have made to our company. We are pleased to be taking this first step and expect direct capital returns to our stockholders to be a core component of our capital allocation strategy going forward. We are committed to creating long-term stockholder value as we execute our disciplined and balanced capital allocation strategy.

    With that, I'll turn it back to David.

    David B. Burritt -- President & Chief Executive Officer

    Thank you Kevin. Before we move to Q&A here's a quick recap. We have worked hard to strengthen our balance sheet and credit profile to create a solid foundation to support our business. We are making progress on our strategy to create value by one, focusing on our most attractive markets by investing in our customers with a focus on creating differentiated solutions that will help our customers succeed; two, moving down the cost curve through the investments we are making in our facilities to increase productivity; three, moving up the talent curve by providing our employees with the training and resources they need to succeed.

    Effectively executing our strategy will secure our long-term position as an industry leader. We are making progress and see many opportunities for our future. As we create value we must make sure the value we create translates into rewards for our stockholders. We believe we are now making progress in this very important area. Dan, let's move to Q&A.

    Dan Lesnak -- General Manager of Investor Relations

    Thanks Dave. Brad, can you please queue the lines for questions.

    Questions and Answers:

    Operator

    Thank you. (Operator Instructions) And we'll go to the line of Chris Terry with Deutsche Bank. Please go ahead.

    Chris Terry -- Deutsche Bank Securities, Inc -- Analyst

    A couple of questions for me. Just on 4Q specifically, I guess you still hit the 3Q numbers. So you're saying, just to be clear that the -- what you flagged around the market is going to hit more in the 4Q? And can you just give a little bit of color around the volume versus pricing? We had slightly higher volumes expected in the 4Q, but you are saying most of its price related? Or is there a little bit of volume impact there as well? That's the first question.

    Dan Lesnak -- General Manager of Investor Relations

    Yeah, sure Chris. This is Dan. So, we did reduce our full-year guidance -- volume guidance for flat-rolled from 10.8 million to 10.6 million. The slowdown in order rates lasted longer than we anticipated. Just the order rates didn't get in there -- in time for us to get both our shipments in. We actually had a short fall in October because it had order rates that's going -- then tripled down in the November, December. So lot a 200,000 ton impact on what we expected for volumes. And then the steep(ph) drop in prices you saw CRU dip $90 in a pretty quick run that's going to flow through into our five times(ph) in our monthly adjustables tons for the most part. So, those are the two (inaudible) moving parts couple 100,000 on the volume and then -- the impact of CRU drop in -- it hits about 40% of our volumes.

    Chris Terry -- Deutsche Bank Securities, Inc -- Analyst

    Okay. Thanks Dan. Second question, I had is on the CapEx. So, it looks like this are out of $50 million increase in 2018 to $1 billion. That's revitalization spending remains unchanged at 275 to 325. Can you just talk about that increase? And then I guess backing it out about 700 million is non-asset revitalization. I know you don't want to talk fully around 2019, but can you just talk about the direction of that 700?Thanks.

    Kevin P. Bradley -- Executive Vice President & Chief Financial Officer

    Yes, I'll comment. This is Kevin. Some of that increase from $950 million to $1 billion is really timing of payables depending on -- not necessarily doing a tremendous amount of additional work in the quarter, but timing of payables does factor into the cash impact in the year. So, right now it's looking like closer to $1 billion is the right number for us. We did mention that next year is the kind of the peak year for revitalization in terms of CapEx and that remains to be the case. We'll give a lot more detailed color on that in January. But we are expecting overall capital expenditures to be higher in 2019 than 2018.

    Chris Terry -- Deutsche Bank Securities, Inc -- Analyst

    Okay. Thanks. I'll leave it there.

    Operator

    And our next question will come from Matthew Korn with Goldman Sachs. Please go ahead.

    Matthew Korn -- Goldman Sachs & Co. -- Analyst

    Hey, good morning everyone.

    Dan Lesnak -- General Manager of Investor Relations

    Good morning Matt.

    Matthew Korn -- Goldman Sachs & Co. -- Analyst

    Well, done on the steps taken so far in capital allocation. First question. You've been first out of the gate with the substantial restart post the new tariff region. Have there been a number of announced expansion since then some of the steel companies. Do you believe that it's realistic that most of these are going to build as planned over the next couple of years? How destructive would you expect this to be the pricing? And then I guess last what are your own plans here after finishing your capital revitalization program that you're going to along start looking at growth?

    David B. Burritt -- President & Chief Executive Officer

    This is David. While I can't speak to what the others are going to be doing for sure, I can tell you that we feel comfortable about what we've done with Granite City that was clearly the right decision to make. We believe that this administration is going to stay true to creating this fair trade environment. So, we're comfortable with where we are. We're focused on revitalization of assets and making sure that we carry through that program and making sure that these assets are as productive as possible. As far as, adding the bunch of capacity that's not going to happen. We're going to run assets that we have exceptionally well and do our best to return value to our stockholders especially over the longer term.

    Matthew Korn -- Goldman Sachs & Co. -- Analyst

    Got it. Heard you loud and clear there.

    Kevin P. Bradley -- Executive Vice President & Chief Financial Officer

    I just want to be clear. We can grow profitably without increasing capacity. That's a high priority for us to continue to grow profitably, but we can do that without increasing capacity.

    Matthew Korn -- Goldman Sachs & Co. -- Analyst

    Thanks. Your follow-up with this then. Coal costs are rising , (inaudible) producers know it, in their contract price increases for the coming year. Where you stand right now on your coal sourcing for next year? How much of an increase can you -- do you face if you can quantify that in any way? Thanks.

    Dan Lesnak -- General Manager of Investor Relations

    Hey, Matthews. This is Dan. We are traditionally negotiating with our suppliers. We take a lot of actions within our plans to help minimize the impact. We certainly are going to see a price increase, but we're not ready to quantify yet. We'll certainly give you guys more color on -- on our January call. But actually, they're going of up. We are still selectively thinking about what we can do to try maybe offset that by shipping our blends around. So that's just where we are right now.

    Matthew Korn -- Goldman Sachs & Co. -- Analyst

    I appreciate it guys. Good luck.

    Operator

    And we'll move to the line of Seth Rosenfeld with Jefferies. Please go ahead.

    Seth Rosenfeld -- Jefferies & Co. -- Analyst

    Seth Rosenfeld from Jefferies. Thanks for taking the question. Two points, I guess, on the European operations please. With regards to the European inventory revaluation. Can you just give a little bit more color on the drivers of that -- is it due to aspects or raw materials. Of course, recognizing that's fully non-vertically integrated you seen strength in both iron-ore and coke and coa. So, I'm surprised by that announcement?

    And secondly, the guidance for Q4 earnings be down Q-over-Q another bit of a surprise there given that you won't see a repeat of the realign from Q3. Also Q4, is seasonally stronger. So, should we think that the decline is primarily because of the revaluation? Or are there other headwinds such as orders?Thank you.

    Dan Lesnak -- General Manager of Investor Relations

    Yes, yes. This is Dan. So we called out that evaluation as the main reason that results to be down a little bit. So, on the commercial side, on the other moving parts of the business pretty flat quarter-to-quarter. This is just a FIFO accounting inventory evaluation. We have this on a regular basis. It tends to go back and forth during the year and that itself are pretty well and in fact when you look at the net impact the entire year it's not material. But it was a big enough factor to call out as why you're seeing a downturn 4Q supposed to 3Q. But there's nothing more to it than that. Like I said, commercially things are just basically European market staying pretty stable. Yes, total pricing Europe picked up in 4Q more than we saw this year, but that's really the moving parts.

    Seth Rosenfeld -- Jefferies & Co. -- Analyst

    Thank you. And just a follow up with some of your customer contracts going into 2019. I know that you had some longer-term sales exposed to -- like auto and some of their (inaudible) markets. Some of your peers in the Central European market have talked down pricing expectations into 2019. Do you have any view on the potential outlook there?

    Dan Lesnak -- General Manager of Investor Relations

    I would say this -- since when it goes to our customers, we tend to respect them -- the countdown will show(ph) you that and we really think that's commercially sensitive information that we don't want to get into.

    Seth Rosenfeld -- Jefferies & Co. -- Analyst

    Okay. Thank you very much.

    Operator

    And we'll go to the line of Michael Gambardella with JP Morgan. Please go ahead.

    Michael Gambardella -- JP Morgan Securities -- Analyst

    Yes. Good morning. And congratulation on the capital allocation and transformation and especially on the buyback this morning the equity buyback. I have a question. You mentioned the buyer strike and how you think it's temporary and you said demand remains strong, but could you give us some other indications why you're so confident this is a temporary phenomenon going into '19?

    David B. Burritt -- President & Chief Executive Officer

    Sure. Order rates, lead times those are things that we're seeing a greater sense of urgency particularly with service centers to steel(ph) orders. So clearly scrap prices seemed to be coming up. And so, we feel that things are coming back in line. In fact, I guess in the last couple of weeks, we've seen some price drop is in a more stabilized and headed in the opposite direction. So, clearly to us that was a temporary slowdown and we do think -- things are coming back and setting a good stage for another strong year in 2019.

    Michael Gambardella -- JP Morgan Securities -- Analyst

    Okay. Thanks a lot. I'll pass the line.

    Operator

    And we'll go to line of David Gagliano with BMO Capital Markets. Please go ahead.

    David Gagliano -- BMO Capital Markets -- Analyst

    Hey, great. Thanks for taking my question. Just a couple of longer-term questions I guess. Once the asset revitalization program is finished what will the annual raw steel production capacity be versus the 70 million tons that's disclosed in this quarter especially?

    David B. Burritt -- President & Chief Executive Officer

    The capacity is not changing. It's going to be our ability to get more productivity out of that. There's also limitations on how much you can get out of your nameplate capacity based on scheduled maintenance and then unplanned downtime along the way. So our objective is we're going to make these operations run better, run more efficiently, run more lively. So our expectation is that we're going to get more production out of that same footprint. So its going to increase in capacity, its just a better utilization of our existing capacity.

    David Gagliano -- BMO Capital Markets -- Analyst

    Okay. Thanks for clarifying and then just a question for Dave. Last quarter, you indicated at least on the call it sounded like your main message was you earned the right to grow. You indicated at least from my perspective you're focusing on growth rather than capital returns in your term. Now, this quarter you're saying you can grow through profitability rather than adding capacity and obviously you've got this buyback authorization which I agree is a good step in the right direction. I'm just kind of curious. Whats -- What changed versus the comments in August?

    David B. Burritt -- President & Chief Executive Officer

    We'll, I don't know that anything be really changed. You have to realize where we were, at what point in time. We've always said that we want to grow profitably and that's our top priority. We're finding the appropriate balance. You have to realize where we were and the things that we were thinking about. We are in the midst of labor negotiations. We're thinking through the rest of the balance sheet changes that we just announced. And so once we have those things essentially behind us, we have to see if the labor agreement get signed or optimistic that it will get signed and this positions is well to be able to make this a regular part of our capital allocation strategy, but clearly we continue to believe that growing profitably without growing capacity and working on our productivity with revitalization of assets isn't the best long-term interest of our stockholders. And when we position ourselves in a good position like we are right now we're happy to return to stockholders and we again we'd like to continue to make this priority because it is a very valuable way for us to return value to stockholders.

    David Gagliano -- BMO Capital Markets -- Analyst

    That's helpful. Just one more quick question. Looks like for the asset revitalization program obviously you spent about $550 million. So far there's another $1 billion left for '19 and '20. My question is for 2019, what are some of the key larger projects? And what's the timing of those projects during 2019?

    Dan Lesnak -- General Manager of Investor Relations

    Hi David. This is Dan. I think -- I said we designed this to be a series of smaller projects so it's less disruptive to operations when taking care of our customers. So I would say there aren't any big one-off projects. It is just a series of smaller disciplined projects to guess where we need to be. The pace and timing of over the course of the year, well, we're moving it pretty much as fast as we can. So it should be a pretty steady pace for us.

    David B. Burritt -- President & Chief Executive Officer

    I'd say this D4(ph) outage, at Great Lakes were this is a big deal for us. This is an extended outage to make sure that we're able to put things like in fact the outage lasted a bit longer than we had originally planned, but we're able to get more things done through that outage. As we said when we can move faster we will move faster on these things. And when our assets perform we end up performing as a company.

    David Gagliano -- BMO Capital Markets -- Analyst

    Okay. Got it. Thanks. That's it for me.

    Operator

    We'll go to the line of Timna Tanners with Bank of America. Please go ahead.

    Timna Tanners -- Bank of America Merrill Lynch -- Analyst

    Yeah. Hey, good morning. Thank you for the detail on the comments on last weekends tragedy.

    Dan Lesnak -- General Manager of Investor Relations

    You're welcome Timna.

    Timna Tanners -- Bank of America Merrill Lynch -- Analyst

    Thank you. Wanted to just start out and kind of probe a bit more in Tubular? So nice turnaround in profits there. What does it take for US Steel to change its current footprint and perhaps restart or kind of regain its presence in the market? Because clearly you know, you have in the past -- its been a larger player there. What do you see for that market? Why have import state so high? If you could talk a little bit about tubular.

    Dan Lesnak -- General Manager of Investor Relations

    Yes. This is Dan. In imports -- the import, the quarters, they've certainly address some of the more damaging players I would say. But it's still -- there's still supply, still competitive market. We are seeing our shipments move up. We are 4Q expecting our highest shipments that we've seen since probably May 2015. So we are making progress there.

    As far as the facilities we shut down they were very in good condition. When we shut them down. You know the customers are going to dictate whether that is -- that products and those facilities as needed. Certainly, just like our flat-roll will responsive to our customers, but the customers were really determined all those facilities -- due to those facilities long back in the market, but they were in good condition when we shut them down so they're still there. And they're still available to us.

    Timna Tanners -- Bank of America Merrill Lynch -- Analyst

    They are not a big capital investment, prior to get those backup and running, I think?

    Dan Lesnak -- General Manager of Investor Relations

    Shouldn't be no. There are 2 billion rolls are more finishing rolls. They don't have nearly the complexity of, a blaster steel making operation.

    Timna Tanners -- Bank of America Merrill Lynch -- Analyst

    Okay. And then, if I could just try to follow-up on 2019 outlook a little bit. I know you said you're going to provide more detail next quarter, but if you're really helpful to kind of understand what kind of operations you might be running. And I know you just mentioned that it should be less disruptive, but we're running all furnaces as I understand in Q4, right? So Granite City, second furnace ramped up. I mean do you expect that Q4 utilization to be sustained through 2019? Can you give us any more color on what kind of disruption or utilization we should expect to see for next year?

    Dan Lesnak -- General Manager of Investor Relations

    Actually we talked a little bit about this on the call last quarter. I think, I may answer to one, to Curtis question. But we are going to take more downtime at year, at Gray, Great Lake to Mon Valley that we did this year as due to (inaudible) rotation work. The trade-off is, as we do have Granite City on line for a full-year. And right now, our expectation is that we're going to need those furnaces. That's what demand is telling us or at least our forward look. We are running like -- that we expect running about 80% of our nameplate utilization in 4Q. When you take -- when you adjust that for impact or mix -- a utilization impact or outage utilization we're running north at 90% in 4Q. So, we're running pretty hard -- as a market, are you telling us we need those furnaces on. We'll keep them on, as long as we need them. I think we have a pretty good track record over the last decade of effective job of matching our production to what customers need. And I think that expect us to continue that way.

    Timna Tanners -- Bank of America Merrill Lynch -- Analyst

    Okay. Thank you.

    Operator

    And we'll go to the next question will come from Phil Gibbs with KeyBanc. Please go ahead.

    Philip Gibbs -- KeyBanc Capital Markets Inc. -- Analyst

    Hi, good morning.

    Dan Lesnak -- General Manager of Investor Relations

    Good morning, Phil.

    Philip Gibbs -- KeyBanc Capital Markets Inc. -- Analyst

    So, Dave it looks like the shipment guidance for flat-rolled is taken down just a bit to 10.6 million from 11 million. But the 4Q utilization, I think you've noted going to 80%. So that implies some building of inventory in the fourth quarter heading into the 2019 question is that the right read? And why build inventory into next year?

    David B. Burritt -- President & Chief Executive Officer

    So, this -- they must have -- actually normal process for us. The two options you have when you think about the winter conditions in the Great Lakes we know we are going to stop shipping pallets for a period of time. So how we prepare for that is stock a certain amount of (inaudible) on here. But we also have to stock a certain amount of semi-finished steel here to make sure we have the right total. There's a limit to how much pallets, how many pallets we can bring down here in the store. So we can buy that semi-finished steel to make sure we're well prepared for the Great Lakes loss outages and what's their duration could be.

    Philip Gibbs -- KeyBanc Capital Markets Inc. -- Analyst

    Okay. And Kevin, there's some good pruning of debt and maturity extension that's taking place over the last couple of years which is to be applauded. That's great. Question is just what we should be anticipating after this recent redemption in December for interest expense moving forward?

    Kevin P. Bradley -- Executive Vice President & Chief Financial Officer

    Yes. So we're going to be below $150 million going forward. And again the only thing we had between now and 2025 is that EUR200 million draw on the European revolver which has got a five-year duration on it. Everything else is really out beyond 20 -- out to and beyond 2025. So we are feeling really good still in terms of kind of clearing the runway for us to continue to improve this company without anything really coming out us anytime soon. So below $150 million.

    Philip Gibbs -- KeyBanc Capital Markets Inc. -- Analyst

    Thank you.

    Operator

    And we'll go to the line of Paretosh Misra with Berenberg. Please go ahead.

    Paretosh Misra -- Berenberg Bank -- Analyst

    Good morning. Thanks for taking the question. So, I have one on your capital allocation plans. Is there any CapEx levels where you might max out on capital spending next year just to allow share buyback especially if the stock looks cheap like this right now?

    Kevin P. Bradley -- Executive Vice President & Chief Financial Officer

    So, the way we do our capital forecasting obviously a very kind of elaborate and detailed process. And we're always considering the needs of the market to make sure that -- I would say that's the toggle point. We want to make sure we're able to serve our customers. But we don't put a specific cap on it. As I said it's going to be up next year due to the peak year (inaudible). But we don't really think of it as putting a cap to allow room for return of capital. Again we're really pleased to be able to do this 300 million. It's a first step. As David said we see this as a permanent part of our allocation methodology going forward. But we're not looking at '19 as CapEx is a way to make room for additional share return -- capital return.

    Paretosh Misra -- Berenberg Bank -- Analyst

    Got it. And then a quick one on Granite City. What are the main end markets for the products that you make at those plants?

    David B. Burritt -- President & Chief Executive Officer

    Historically, Granite City has served service center construction in the energy tubulars, the world of pipe makers. But it also helps us balance our loads on other plans by having that facility running. We have the opportunity then to put, each plant the products is best at making. The Granite Citys' primary market is stand-alone be it construction service centers and the world of pipe makers.

    Paretosh Misra -- Berenberg Bank -- Analyst

    Got it. Thanks everyone.

    Operator

    And we'll go to the line of Matthew Fields with Bank of America Merrill Lynch. Please go ahead.

    Matthew Fields -- Bank of America Merrill Lynch -- Analyst

    Hey, everyone. As I look at that -- the comments on the capital allocation. Just a clarification, I think, Kevin said, did you say EUR220 million borrowed on the European revolver?

    Kevin P. Bradley -- Executive Vice President & Chief Financial Officer

    No, 220 million was the USD repatriation. We drew down EUR200 million and we brought back to the US, 220 million in dollars.

    Matthew Fields -- Bank of America Merrill Lynch -- Analyst

    Okay, great. Thank you. So basically, just I guess my question is net-net for the cash actually you spent -- your total, sort of total debt will be down to about $2.4 billion. Is that -- Sorry?

    Kevin P. Bradley -- Executive Vice President & Chief Financial Officer

    A little less than that, but close.

    Matthew Fields -- Bank of America Merrill Lynch -- Analyst

    And sort of give in -- I guess where we are at, in for next year with prices kind of at the 2018 average currently more downtime predicted and more CapEx expenditure for next year. Is the intention to have some of that pre-payable debt in Europe, pay down over the course of the year? Or are you comfortable with that little less than 2.4 billion amount currently?

    Kevin P. Bradley -- Executive Vice President & Chief Financial Officer

    I think we're comfortable where we are right now. So, again obviously it's a revolver. There's no frictional costs to change that up or down, but right now we're thinking keeping that drawn at roughly EUR200 million. That's the plan. That changes certainly you'll know about that.

    Matthew Fields -- Bank of America Merrill Lynch -- Analyst

    All right. Thanks very much.

    Operator

    Our next question will come from the line of Derek Hernandez with Seaport Global Securities. Please go ahead.

    Derek Hernandez -- Seaport Global Securities -- Analyst

    Hi, good morning and congratulations again on the buyback announcement. I think that's a very positive. On the shift in the capital allocation strategy. I know you have spoken a little bit about your allocation methodology, but how if you could give us a little more color on the priorities between this and CapEx and other options that will be much appreciated.

    Dan Lesnak -- General Manager of Investor Relations

    Yes. So -- and Dave, kind of laid it out, right. Obviously, we're nearing the midpoint on revitalization. It's still a big commitment and we fully intend to follow through on that especially given the stability the predictability of our assets and the improved yield and performance. So, that's a big deal for us and that's going to stay a high priority. We said on the last call we want to make sure that we've got an equity friendly approach to capital allocation. And given where we are with the CBA(ph) as Dave said our feeling about the strength of the industry and all the other attributes we felt like this is the right time to introduce direct capital return. And so I'm happy to do that. And again we think it's something that we can continue going forward especially given the strength of the balance sheet.

    Derek Hernandez -- Seaport Global Securities -- Analyst

    I see. Thank you for that. If I may as well, I was just wondering if you had a ballpark idea on the scale of the inventory revaluation adjustments from the following quarter?

    Kevin P. Bradley -- Executive Vice President & Chief Financial Officer

    For the following quarter?

    Derek Hernandez -- Seaport Global Securities -- Analyst

    Q4.

    Kevin P. Bradley -- Executive Vice President & Chief Financial Officer

    I mean, its -- everything else in Europe was basically flat quarter-over-quarter. When we call out kind of why does it change, yet to talk about what's the large piece, but none -- frankly no pieces that was taken all that -- have to be the largest one. Like that -- the fact as if -- we had actually benefits earlier in the year so the net effect on the year is immaterial.

    Derek Hernandez -- Seaport Global Securities -- Analyst

    Thank you very much. And good luck.

    Operator

    And our next question will come from the line of Alex Hacking with Citi. Please go ahead.

    Alexander Hacking -- Citigroup Global Markets, Inc. -- Analyst

    Thanks. Good morning. Can you please remind us if you have an estimate for how much revitalization expense that you're going to incur in 2018? So that's kind of expense for the income statement separate from the CapEx piece. I guess, I'm just trying to figure out like how the 1.8 billion EBITDA number looks potentially on a more normalized basis in these market conditions. Thanks.

    Dan Lesnak -- General Manager of Investor Relations

    Yes. So the expense related specifically to active revitalization project is about 150 this year. We said it would be 500 for -- over four years. It was about 150 last year. So we expect asset revitalization expense just related to specific projects. We actually take down a little bit in '19 and '20 from where it was in '17 and '18.

    Alexander Hacking -- Citigroup Global Markets, Inc. -- Analyst

    Okay, Thanks Dan. That's really helpful. And let me just have my congratulations on the buyback. Thanks.

    Operator

    And our next question will come from Nick Jarmoszuk with Stifel. Please go ahead.

    Nicholas Jarmoszuk -- Stifel Financial Corp -- Analyst

    Hi, good morning. I was hoping you could talk about the though process behind using the (inaudible) facilities for the debt paid down as opposed to using the US based revolver?

    Kevin P. Bradley -- Executive Vice President & Chief Financial Officer

    Yes. Kevin. A lot of it was about efficiency. We were very comfortable having a higher level of debt in Europe even our presence in (inaudible). The pricing on this debt is your LIBOR plus 170 basis points with a zero floor(ph). So, at today's negative LIBOR, we're talking about borrowing at 1.7%. So effectively we're taking out 7.38(ph) debt with 1.7% interest debt. And we can bring it back frictionless so tax bring it back to the US. So it was really economics that drove it and a nice place from an efficiency standpoint we think.

    Nicholas Jarmoszuk -- Stifel Financial Corp -- Analyst

    Get it. And then could you provide any comments on the Granite City restarts, how the wrap has looked and whether you experienced any issues?

    David B. Burritt -- President & Chief Executive Officer

    This is David. Granite City has done very very well at both the B furnace and the A furnace started on time and are delivering what was intended. So we are very pleased with the progress and we intend to keep them open because that's a good value. As we look into next year of course we are going to be doing more revitalization of assets so that's -- as thing do go wrong we do have Granite City as a backup to be able to provide the type of items that our customers need. So we feel good about opening it up and we expect it to continue.

    Nicholas Jarmoszuk -- Stifel Financial Corp -- Analyst

    All right. Thank you.

    Operator

    And our next question will come from John Tumazos -- is it positive on the conference company. Is that John Tumazos vary.

    John Tumazos -- John Tumazos Very Independent Research LLC -- Analyst

    John Tumazos, Very Independent Research. Thank you. Congratulations on the progresses. Could you give us an update on the status of the Fairfield electric furnace shop? Could you explain the complexities or flexibility if you chose to run that plant? It is former full semi-finished capacity to sell slabs. And could you talk about tubular market share? The oil price got almost normal and you have the import protection. And the good old days the tubular volumes were two, three times the current levels -- well its disappoint that they haven't rebounded better.

    David B. Burritt -- President & Chief Executive Officer

    Thanks for the question. I'd say tubular is coming back. We did have a very small profit here in the third quarter we expect that trend to continue and we do feel a lot better about the tubular business in terms of its strength. As far as the electric car furnace and what it's purpose for. Certainly we could have the capability to run the slabs. We're really, we said many times it's not the question of if, but when, that with respect to the labor ratification process and some of the details once we have that ratified we'll be able to talk more fully about what we intend to do about the AF, but we want to respect that ratification process and in mid-November we expected it to be signed and we can have some more details after that.

    Kevin P. Bradley -- Executive Vice President & Chief Financial Officer

    And to John. We do have a smaller tubular footprint that we did have several years ago. That furnace is about a 1.6 million tons furnace. Right now we would need rounds to feed Fairfield pipe mill and number three mill Lorain. So, the furnace is a more capacity than what we needed it around to our round casters, we still have slab cast or -- at Fairfield so we would have the option of making slabs if we needed them either to convert in our all operations or for sale.

    John Tumazos -- John Tumazos Very Independent Research LLC -- Analyst

    Thank you.

    Operator

    And we'll go to the line of Karl Blunden with Goldman Sachs. Please go ahead.

    Karl Blunden -- Goldman Sachs Group Inc. -- Analyst

    Hi. Good morning, guys. And if to understand the comments about Granite City and be able to financially pick up some volumes there if there are shortfalls in the rest of the network next year. One thing, I was curious on was what's the cost profile is like for that asset today and it was just one of the higher cost assets when there was -- when it was shut down initially so what kind of an EBITDA impact could we see if we did have to shift some volumes over there to feel the temporary shortfall elsewhere?

    David B. Burritt -- President & Chief Executive Officer

    Well, I'm not -- this is Dave. I'm not sure why you think that would be the high cost asset. Actually those assets are in good shape running well. And our positive contributor to our business. The reason they were shut down before is simply related to absence of volumes and driven in large part by unfair trades. So, these are good assets and they're going to get better.

    Karl Blunden -- Goldman Sachs & Co. LLC -- Analyst

    No, material impact if you had to shift volumes. It sounds like just one way to summarize?

    Dan Lesnak -- General Manager of Investor Relations

    Yeah, Karl. This is Dan. I mean the cost structure that the plant is same -- the more source of all same materials, or pellets are all under coal. So as Dave said, that facility was idle because its primary markets where the most of severely hit in the downturn. So it wasn't about cost. It was about markets. There's no reason that plant have any different cost structure than (inaudible) system.

    Karl Blunden -- Goldman Sachs & Co. LLC -- Analyst

    Okay. Got you. That's very helpful clarification and then just on the de-stocking intensity. Maybe this is very hard to figure out but has there been any change and acceleration, deceleration by months as you've seen over the last two months or so while the quarter has been operating? Is there any sign that it's waiting?

    Dan Lesnak -- General Manager of Investor Relations

    We have seen able to reach swap. So are seeing the term, in the other direction now. Our daily order rates have been growing the last couple of weeks.

    Karl Blunden -- Goldman Sachs Group Inc. -- Analyst

    Okay. Got you. Thanks guys. Appreciate it.

    Operator

    And currently your last question in queue will come from -- follow-up from Phil Gibbs with KeyBanc. Please go ahead.

    Philip Gibbs -- KeyBanc Capital Markets Inc. -- Analyst

    Thanks very much. Just a question in terms of how much maintenance and outage expense we should expect in Q4 relative to Q3? So, maybe just directionally -- maybe some color there?

    Dan Lesnak -- General Manager of Investor Relations

    It wasn't a real factor. And you talk about flat-rolled.

    Philip Gibbs -- KeyBanc Capital Markets Inc. -- Analyst

    Yes.

    Dan Lesnak -- General Manager of Investor Relations

    Nothing material. It's a not a material change that we would call out. No.

    Philip Gibbs -- KeyBanc Capital Markets Inc. -- Analyst

    So, fourth quarter versus third quarter should be pretty similar maintenance expense?

    Dan Lesnak -- General Manager of Investor Relations

    It looks that way. Is there third quarter we had a big, big project before. But fourth quarter we have a lot of other projects going on. And typically, fourth quarter you see -- seasonal downturns in customer demand while for some of the more contract -- some of their contract -- that mostly we have taken up to do -- to do work on the facilities when it matches demand patterns. So nothing, no big projects in 4Q, but a lot of activity going on still.

    Philip Gibbs -- KeyBanc Capital Markets Inc. -- Analyst

    And Kevin, why the increase in full-year pension expense and contributions?

    Dan Lesnak -- General Manager of Investor Relations

    Exactly. We just had -- we had some settlement charges based on the retiring -- right based on patterns of retirements. Just depends on who retires when and where they fall in the plan. Those are like one-off settlement charges that are going pop on your normal cost. The basic cost or service cost plus the contributors -- contribution to some of the pension trust. This depends on who retires and when.

    Philip Gibbs -- KeyBanc Capital Markets Inc. -- Analyst

    Thank you.

    Operator

    And we do have a question that comes from the line of Paul Kerry with AIG. Please go ahead.

    Paul Kerry -- AIG -- Analyst

    Good morning, folks. I think a bunch of mine were answered already, but just one on the CapEx. So you guys increased that. Is that -- and you guys reach in kind of peak CapEx at midpoint next year? Is the -- are you guys pulling forward some CapEx there or you're just increasing them for the overall revitalization plan?

    Dan Lesnak -- General Manager of Investor Relations

    Sorry. Can you say it again? We didn't come it very clear. Can you say that again.

    Paul Kerry -- AIG -- Analyst

    Yes, sure. So you guys are reaching peak CapEx mid-point next year on the whole revitalization plan. I'm just wondering if you guys. You guys are increasing. So, I need to -- I'm just wondering if it's pulled forward or if it's an increase for the overall plan?

    Dan Lesnak -- General Manager of Investor Relations

    It's really not about the authorization spending. We always have smaller attractive growth projects on our books. That -- if they don't make it into the original capital plan for the year, we have some flexibility as business in this is involved. To green light, some of those projects would make sense. And it's just -- it's just those type of small projects that are attractive projects that didn't make it into the original budget for the year based on where we thought business was going to be. Certainly, we've seen the business to be much stronger than we thought.

    Paul Kerry -- AIG -- Analyst

    And what -- I mean, math -- what are the -- couple of smaller projects that you guys are looking at?

    Dan Lesnak -- General Manager of Investor Relations

    These are just different growth projects and better throughout the business. No one of any size that really is worth calling out.

    Paul Kerry -- AIG -- Analyst

    Okay. Thank you.

    Operator

    And that does conclude the questions for today.

    Dan Lesnak -- General Manager of Investor Relations

    Dave some final remarks for us?

    David B. Burritt -- President & Chief Executive Officer

    Yes. I'd like to end the day with some comments about our safety performance. Safety is and always has been our top priority. US Steel has a long and proud safety legacy including being a founding member of the National Safety Council in 1913. We continue this legacy today as well as our partnership with the National Safety Council sharing our mission of eliminating preventable deaths. Last week, I was honored to join the National Safety Council Board of Directors. Additionally, our company was accepted into that Campbell Institute, the National Safety Council Center of Excellence.

    These partnerships complement our regular benchmarking efforts to continuously improve our safety process. As we drive to reduce injuries. We create value for our employees and customers. I'm proud to say that since the beginning of the year, we have reduced our days away from work injury frequency by over 17%. For contacts, we are 80% better than Bureau of Labor Statistics for Iron and Steel and 46% better than the American Iron and Steel Institute when it comes to days away from work injury frequency.

    Safety remains our most important core value and I'd like to personally thank each of our employees for their hard work and dedication in driving continuous improvement in our safety performance. We believe our intense focus on our operations and improving safety, quality and delivery and cost will result in more reliable and consistent results and create value for all of our stakeholders. Our stockholders, our customers, our employees and the communities where we operate. Thank you. It's time to get back to work.

    Dan Lesnak -- General Manager of Investor Relations

    Thank you. Ladies and gentlemen, the conference will be made available for replay after 10:30 this morning and running through November 16th, 2018 at midnight. You may access the AT&T Executive Playback Service at any time by dialing 1800-475-6701 and enter your access code 455200. International parties may dial 1320-365-3844. Those numbers again 1800-475-6701 or 1320-365-3844 with the access code 455200. That does conclude our conference for today. Thanks for your participation for using AT&T teleconference. You may now disconnect.

    Duration: 46 minutes

    Call participants:

    David B. Burritt -- President & Chief Executive Officer

    Kevin P. Bradley -- Executive Vice President & Chief Financial Officer

    Dan Lesnak -- General Manager of Investor Relations

    Chris Terry -- Deutsche Bank Securities, Inc -- Analyst

    Matthew Korn -- Goldman Sachs & Co. -- Analyst

    Seth Rosenfeld -- Jefferies & Co. -- Analyst

    Michael Gambardella -- JP Morgan Securities -- Analyst

    David Gagliano -- BMO Capital Markets -- Analyst

    Timna Tanners -- Bank of America Merrill Lynch -- Analyst

    Philip Gibbs -- KeyBanc Capital Markets Inc. -- Analyst

    Paretosh Misra -- Berenberg Bank -- Analyst

    Matthew Fields -- Bank of America Merrill Lynch -- Analyst

    Derek Hernandez -- Seaport Global Securities -- Analyst

    Alexander Hacking -- Citigroup Global Markets, Inc. -- Analyst

    Nicholas Jarmoszuk -- Stifel Financial Corp -- Analyst

    John Tumazos -- John Tumazos Very Independent Research LLC -- Analyst

    Karl Blunden -- Goldman Sachs Group Inc. -- Analyst

    Karl Blunden -- Goldman Sachs & Co. LLC -- Analyst

    Paul Kerry -- AIG -- Analyst

    More X analysis

    Transcript powered by AlphaStreet

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    ICMI Contact Center Demo Exhibitors Announce New Products, Services, Demonstrations and More Ahead of 2018 Event | killexams.com real questions and Pass4sure dumps

    Appian, Five9, NICE inContact, Sharpen, Talkdesk, and others among those making announcements

    COLORADO SPRINGS, Colo., Nov. 05, 2018 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, today reveals announcements from industry leading companies exhibiting at ICMI Contact Center Demo 2018. Each company will showcase their latest products and solutions in the Demo Hall Monday - Wednesday of the event, giving attendees a hands-on opportunity to explore the latest innovations impacting the industry.

    ICMI Contact Center Demo 2018 will take place November 12-14, 2018 at the Red Rock Resort in Las Vegas, NV. To learn more about the event and to register, please visit: icmi.com/ccdemopricing

    “Our Demo Hall plays an important role in providing attendees with a well-rounded conference experience that encompasses all of the information, strategies and innovation currently impacting the customer experience industry,” said Patty Caron, Event Director, ICMI. “Many of this year’s exhibitors are offering our attendees a first-look at their latest contributions to the industry and we are thrilled to provide a productive space for demonstrations and networking.”

    ICMI Contact Center Demo 2018 Exhibitor News:

    AcuCall (booth 704) will showcase "CenterMaster" Omni-Channel Inbound/Outbound solutions which include: Predictive/Preview/Progressive/TCPA Compliance Dialer, IVR “Pay by Phone,” ACD, IP-PBX, Email, Social Media. Enhanced AcuScript CRM, WFM, and AcuChat will also be on display. This HIPAA and PCI Compliant platform is ideal for Healthcare, Insurance, Financial and BPO centers with localization for English/Spanish.

    Appian (booth 605) will showcase its Intelligent Contact Center platform, which enables organizations to build powerful customer engagement solutions that improve KPI performance while delivering better CX. Appian’s platform has allowed contact center customers to achieve improvements such as a 64% increase in CSAT and 40% cost savings.

    Content Guru (booth 505) will showcase its multi-award-winning storm® platform. storm delivers a multitude of customer engagement capabilities, omni-channel (SMS, web chat, voice, email, WebRTC) intelligent queuing and routing, and can integrate with virtually any third-party system.

    Five9 (booth 604) will showcase the Virtual Contact Center, the cloud contact center platform for the digital enterprise. Come by and see for yourself!

    Fonolo (booth 617) announces a new platform for its best-in-class call-back solutions. The new release includes an optimized portal, robust call-back API, and enterprise-grade features including audit tracking, password policy support, and many other advanced security options. Fonolo’s solutions lower abandon rates, smooth call volume spikes, and improve customer experience.

    GlowTouch Technologies (booth 312) will demonstrate how using the Double Bottom Line Growth for Good process enables them to provide clients with in-depth customer care rightsourcing services – resulting in 177% ROI for some clients – while feeding 50,000 children a day via community support programs.

    i-Comm Connect (booth 713) presents TACTAL, its patented solution converging voice, messaging, and data transfer into one application. TACTAL supports next-generation data visualization and mining capabilities by providing instant, web-based customer communication, and secure, real-time data transfer, that integrates into existing Contact Center solutions while improving customer service and business intelligence.

    i2x (booth 412) announces it is expanding its automatic speech analytic service to the US, which will help businesses leverage data in a scalable way. i2x’s automatic speech analytic service brings transparency to your contact center by transcribing, analyzing, and improving every customer interaction on the phone with artificial intelligence.

    Language Services Associates (LSA) (booth 707) will premiere its new series of informational animated short videos, which showcase tips on how to better work with interpreters to improve communication with individuals of limited English proficiency. LSA will also demonstrate IRIS, their new video remote interpreting application.

    Lessonly (booth 717) announces new Practice features, which offer customer service reps scenarios to rehearse their skills and Do Better Work. Practice also enables managers and trainers to evaluate practice scenarios with custom criteria, so teams focus on the right skills and get specific feedback.

    Lightico (booth 720) will showcase its real-time digital collaboration platform, which enables contact center agents to accelerate sales and service requests. With this platform, agents can digitally sign documents, complete forms, collect customer documents/ID, share images and videos and process payments securely while on a call to streamline company workflows and improve customer journeys.

    NICE inContact (booth 611) will showcase NICE inContact CXone, the world’s #1 cloud customer experience platform. CXone helps organizations be first in their industry by powering exceptional experiences for customers and employees. CXone unifies best-in-class Omnichannel Routing, Analytics, Workforce Optimization, Automation and Artificial Intelligence—all built on an Open Cloud Foundation.

    Noble Systems (booth 302) announces its new Noble Gamification solutions for call centers. Gamification helps align your agent performance with your operational goals, increasing employee engagement, building productivity and reducing attrition across the general spectrum of agents within the modern-day call center.

    OnBrand24 (booth 420) will showcase its domestic outsourced solutions for SMB and Fortune 100 companies, which include tech-enablement to best drive cost effectiveness through digital interactions and work flow improvement. These solutions have successfully implemented enterprise grade AI, Chat, SMS, Apple Business Chat, business intelligence, big data and social media interactions.

    PayActiv (booth 721) announces the availability of Walmart’s Direct2Cash service for PayActiv users. Direct2Cash will give PayActiv users across hundreds of businesses, cash access for their earned wages from their local Walmart store, and a financially sound way to pay for critical needs.

    Pipkins (booth 522) will showcase eSMART™ Desktop. With eSMART Desktop, Pipkins has streamlined schedule management and adherence monitoring, consolidating your staff’s schedules, actuals and deviation information on one screen. In addition, eSMART’s Intelligent Editing and Automated Editing capabilities significantly reduce supervisory and/or administrative time previously devoted to schedule edits and adjustments.

    ProScheduler (booth 616) will introduce its newest RTA tool, Playbook. Using game-design integrated solutions, Playbook streamlines day-to-day transactions and processes by providing users with data and resources to perform their jobs with greater efficiency, engagement, and personal responsibility.

    RapportBoost.AI (booth 318) will showcase RapportCoach™ at ICMI Contact Center Demo 2018. RapportCoach™ delivers continuing analyses of specific conversational attributes, which drive success for brands at the agent and conversation level. Our ongoing analysis helps chat team leaders coach their teams objectively, providing agents with a solid foundation from which to improve performance.

    Sennheiser (booth 423) will showcase Sennheiser SDW 5016, a wireless DECT headset for modern office professionals. Sennheiser SDW 5016 allows you to connect to softphone/PC and desk phone for device flexibility. Super wideband sound offers a voice experience beyond conventional business standards, while the latest security protocols keep your conversations confidential.

    Shaker (booth 619) will showcase a new suite of Virtual Job Tryouts, designed to support leading-edge hiring processes in call centers. Based on the award-winning Virtual Job Tryout platform, the new mobile suite features a convenient and easy-to-access mobile format, without sacrificing the platform’s immersive, engaging, and highly predictive qualities.

    Sharpen (booth 404) will showcase its partnership with Vibrant Credit Union during a live customer use case session. Vibrant’s Chief Experience Officer, Steve Ducey, will discuss how Sharpen’s cloud contact center platform has helped reduce member wait time by 90% and has saved their organization $1M annually.

    Shelf (booth 705) announces a new knowledge management solution for the contact center that integrates advanced analytics, AI and maintenance automation, making managing and finding content across the customer journey easier than ever before.

    Talkdesk (booth 407) will showcase Talkdesk CX Manager, a new visual routing flow designer that is used to intelligently route calls to meet specific business needs. Its intuitive interface allows contact center administrators to design and implement routing flows quickly and without the need for coding.

    UJET (both 706) will showcase its ultra-modern cloud contact center software with leading innovation in smartphone-era customer support on the web, phone, and mobile apps. The UJET platform delights end-users with simple smartphone functionality and elevates agent performance through context-aware solutions for voice, chat, and text.

    unymira (317) present its ACTIVE knowledge base, Knowledge Center, which is unique in the market. The solution helps customer service agents to find answers easily and quickly. The innovative technology enables contact centers to maximize productivity and to improve customer experience, through all support channels.

    WebRecon (booth 321) will showcase its industry-leading TCPA scrub. The TCPA scrub identifies serial consumer litigants before dialing them to significantly reduce the risk of expensive TCPA litigation. This service is provided to call centers via API, batch or through a web-based search portal.

    Register for ICMI Contact Center Demo 2018To register for ICMI Contact Center Demo 2018, please visit: icmi.com/ccdemopricing

    About ICMI The International Customer Management Institute (ICMI) is the leading global provider of comprehensive resources for customer management professionals -- from frontline agents to executives -- who wish to improve customer experiences and increase efficiencies at every level of the contact center. Since 1985, ICMI has helped more than 50,000 organizations in 167 countries through training, events, consulting, and informational resources. ICMI's experienced and dedicated team of industry insiders, trainers, and consultants are committed to helping you raise the strategic value of your contact center, optimize your operations and improve your customer service. ICMI is organized by UBM, which in June 2018 combined with Informa PLC to become a leading B2B information services group and the largest B2B Events organizer in the world.


    Healthy programs, classes and screenings | killexams.com real questions and Pass4sure dumps

    Here are some of the healthful classes offered at local hospitals this week:

    Tuesday, Nov. 6

    • Free Diabetic Foot Screenings — Do you suffer from lack of sensation, a feeling of "pins and needles," or pain in your feet? If you have diabetes, regular foot screenings are important. Learn your risks at these free screenings.

    Location: Wound Healing Center, 1600 Medical Center Drive, Suite 2500.

    Time: 9 to 11 a.m.

    More information: 304-399-3510.

    • Sibling class

    Location: Cabell Huntington Hospital.

    Time: 5:30 to 7 p.m.

    More information: Contact us at 304-526-BABY

    • Seniors in Motion is a free class.

    Location: All classes are in the Wellness Center aerobics room on the first floor of St. Mary's Regional Heart Institute.

    Time: 10 a.m.

    For more information: call 304-399-7444.

    • Spine Surgery Pre-Op Class — Class for pre-operation Spine Center patients and their friends and family

    Location: St. Mary's Regional Heart Institute

    Time: 4 to 5 p.m.

    More information: 304-526-6025.

    • Brain Aneurysm, AVM and Stroke Support Group

    Location: St. Mary's Conference Center, 2849 5th Ave., Huntington.

    Time: 5:30-7 p.m.

    More information: contact HuntingtonWV@JoeNiekroFoundation.org.

    Wednesday, Nov. 7

    • PROACT Open House — The public is invited to an open house and dedication at PROACT (Provider Response Organization for Addiction Care and Treatment.) The facility, now in operation, was created to address the clinical, behavioral, spiritual and professional issues of those affected by the epidemic of substance use.

    Location: 800 20th St. in Huntington.

    Time: 4- 5:30 p.m.

    • Healing through Grief and Loss Support Group — Participants can engage in learning about grief and loss, share their feelings and experiences and engage in healing experiences in this weekly support group that continues through Dec. 19.

    Location: Cabell Huntington Hospital Counseling Center, 517 9th St., second floor.

    Time: 4:30 p.m.

    More information: 304-526-2049.

    Thursday, Nov. 8

    • Seniors in Motion Seniors in Motion is a free class.

    Location: All classes are in the Wellness Center aerobics room on the first floor of St. Mary's Regional Heart Institute.

    Time: 10 a.m.

    More information: call 304-399-7444.

    • Breast Cancer Support Group

    Location: St. Mary's Conference Center, Breakout Room 2

    Time: 5:30-6:30 p.m.

    More information: 304-526-8221

    • Coping With Cancer Mini Group — Attendees can learn to express and deal effectively with emotions related to cancer diagnoses, strengthen social supports and avoid isolation. Also learn to manage psychological side effects by improving coping skills. Each session also includes an optional 15 minute chair yoga session.

    Location: ECCC Resource Room.

    Time: 3:30- 5 p.m.

    • Zumba

    Location: Class is located in the Wellness Center aerobics room on the first floor of St. Mary's Regional Heart Institute.

    Time: 6 p.m.

    Costs: A Wellness Class package consists of any 8 wellness classes. Packages are $35 or $5 per class for community members/$20 or $3 per class for St. Mary's employees and Wellness Center and Total Woman members. Free trial classes are available.

    More information: call 304-399-7444.

    Saturday, Nov. 10

    • Pre-Natal Breastfeeding Class

    Location: Regional Heart Institute, Room 205.

    Time: 9:30-11:30 a.m.

    More information: 304-526-1394.

    • Childbirth Class

    Location: Regional Hearth Institute, Room 205.

    Time: 12:30-3 p.m.

    More information: 304-526-1394.

    Monday, Nov. 12

    • Zumba

    Location: Class is located in the Wellness Center aerobics room on the first floor of St. Mary's Regional Heart Institute.

    Time: 6 p.m.

    Costs: A Wellness Class package consists of any 8 wellness classes. Packages are $35 or $5 per class for community members/$20 or $3 per class for St. Mary's employees and Wellness Center and Total Woman members. Free trial classes are available.

    More information: call 304-399-7444.

    • AARP Huntington Chapter Meeting — New members are welcome.

    Location: St. Mary's Conference Center, 2825 5th Ave.

    Time: 6-7 p.m.

    More information: 304-526-1023.

    • Sisters of HOPE Breast Cancer Support Group — This free support group is for breast cancer survivors and their loved ones. It meets the third Monday of each month. Refreshments are served. Everyone is welcome, and no RSVP is required.

    Location: ECCC Resource Room.

    Time: 4:30 p.m.

    More information: 304-526-2443.



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    Nortel 920-131 Exam (Symposium Express Call Center Inst and Maint) Detailed Information



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