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920-162 - CallPilot 4.0 Installation and Maintenance (IandM) - Dump Information

Vendor : Nortel
Exam Code : 920-162
Exam Name : CallPilot 4.0 Installation and Maintenance (IandM)
Questions and Answers : 65 Q & A
Updated On : December 17, 2018
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920-162 Questions and Answers

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920-162 CallPilot 4.0 Installation and Maintenance (IandM)

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920-162 exam Dumps Source : CallPilot 4.0 Installation and Maintenance (IandM)

Test Code : 920-162
Test Name : CallPilot 4.0 Installation and Maintenance (IandM)
Vendor Name : Nortel
Q&A : 65 Real Questions

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Nortel Nortel CallPilot 4.0 Installation

Camana Bay Selects Nortel IP answer for Voice, records Communications | killexams.com Real Questions and Pass4sure dumps

Nortel

NYSE : NTTSX : NT

Nortel

August 13, 2007 09:00 ET

Developer Dart Realty Expects customer benefits, multiplied Revenues

GRAND CAYMAN, CAYMAN ISLANDS--(Marketwire - Aug. 13, 2007) - Residents and groups in Camana Bay, the Cayman Islands' biggest precise property construction, will quickly benefit from the very newest high-pace, high-bandwidth communications services, thanks to a converged IP voice and data network from Nortel(1) (TSX:NT)(NYSE:NT).

Dart Realty, which is establishing this 500-acre grasp-deliberate community, has selected a Nortel solution to provide IP telephony, unified communications, audio conferencing, contact facilities and other multimedia capabilities equivalent to webcasting.

Camana Bay includes a downtown middle, stores, enterprise workplaces, neighborhoods, schools, seaside entry and enjoyment. Ronco Communications, a Nortel channel accomplice, is presenting community installation and services. A staged rollout is already underway with completion scheduled for August 2008.

"We predict Nortel's solution to advantage our users via presenting advanced provider without requiring funding in their own network machine and functions," mentioned Dale Dennis, vp, assistance know-how, Camana Bay. "The financial system of scale will enable our tenants to boost their profitability and in the reduction of their community working prices."

"Nortel is featuring Camana Bay with a network with a purpose to grow together with its enterprise necessities, in line with a unified platform for you to allow its IT crew to manipulate diverse purposes from a single web page and person interface," mentioned Norberto Milan, vp, business Networks, for Nortel within the Caribbean and Latin the us.

The Nortel solution for Camana Bay will include Nortel's communication Server one thousand IP PBX and Telephony manager, CallPilot(1) Unified Messaging, Contact core, Ethernet Routing Switches, instant local enviornment networking, and IP phones.

About Camana Bay

Dart Realty (Cayman) Ltd. is the developer of Camana Bay, a 500-acre, blended-use grasp deliberate group that stretches from Grand Cayman's famous Seven Mile seaside to the North Sound. crammed with Caribbean-inspired architecture and an abundance of native plants, Camana Bay will offer residential residences and homes, garden and industrial workplaces, and loads of retail, restaurant and amusement venues. With the town Centre as a result of open 2007/eight, Camana Bay could be developed over many years allowing it to flourish for generations to come back.

About Nortel

Nortel is a recognized leader in providing communications capabilities that make the promise of business Made simple a reality for our consumers. Our subsequent-technology technologies, for both carrier provider and commercial enterprise networks, aid multimedia and company-essential functions. Nortel's applied sciences are designed to support get rid of today's barriers to efficiency, velocity and performance by using simplifying networks and connecting people to the tips they want, after they need it. Nortel does company in additional than 150 nations everywhere. For extra advice, discuss with Nortel on the net at www.nortel.com. For the newest Nortel information, visit www.nortel.com/news.

definite statements in this press release might also contain words corresponding to "could", "expects", "might also", "anticipates", "believes", "intends", "estimates", "targets", "envisions", "seeks" and different equivalent language and are regarded ahead-looking statements or suggestions beneath applicable securities legislation. These statements are in response to Nortel's existing expectations, estimates, forecasts and projections in regards to the operating ambiance, economies and markets during which Nortel operates. These statements are discipline to important assumptions, risks and uncertainties, which might be tricky to foretell and the actual outcomes may well be materially distinct from these contemplated in ahead-looking statements. For more information with appreciate to definite of those and other factors, see Nortel's Annual record on Form10-okay, Quarterly studies on form 10-Q and other securities filings with the SEC. except in any other case required by using applicable securities laws, Nortel disclaims any intention or duty to update or revise any forward-searching statements, even if on account of new counsel, future pursuits or in any other case.

(1)Nortel, the Nortel logo, CallPilot and the Globemark are trademarks of Nortel Networks.

Use of the phrases "associate" and "partnership" does not suggest a legal partnership between Nortel and some other celebration.


Nortel options advantage Healthcare trade; verbal exchange community Deployments enhance patient Care, enterprise Continuity, cut back prices | killexams.com Real Questions and Pass4sure dumps

TORONTO--(enterprise WIRE)--Nov. 22, 2004--Nortel (NYSE:NT)(TSX:NT) announced these days a collection of community deployments at healthcare amenities in North the united states, assisting hospitals provide advanced affected person care and improve service and security whereas improving verbal exchange capabilities and cutting back fees.

Novant health, Capital fitness, Geisinger fitness equipment and The credit Valley medical institution have deployed secure and respectable enterprise options from Nortel, together with wireless native enviornment networks (LANs) and optical and information superhighway Protocol (IP) technologies to permit mobility and produce information to the factor of care instantly and reliably. moreover, Nortel also announced joint healthcare clients with BT in the uk, together with The Royal Wolverhampton Hospitals NHS have confidence and man's and St Thomas' NHS foundation have confidence.

Healthcare-focused options from Nortel enable for numerous networks to be consolidated into a single communications infrastructure, resulting in enhanced infrastructure efficiency, gigantic mark downs and reduced operating prices. The options also make it possible for healthcare contact centers to route calls straight away to the most correct agent, despite region, to make certain instantaneous, valuable provider.

"We selected Nortel to deliver the utmost in business resiliency," stated Toni Kourey, senior vice president and chief tips officer, Novant health. "Its complete converged answer offers connectivity throughout the complete Novant health geographical infrastructure -- stronger yet, there isn't any single element of failure from a voice or statistics standpoint. This infrastructure is assisting to deliver improved affected person care and a better region to work for physicians and nurses."

The fresh deployment of Novant fitness's converged voice and information community leverages Nortel optical and IP Telephony infrastructure to make certain network availability and reliability for all of Novant fitness's geographically-dispersed facilities. The converged solution makes it possible for rapid entry to applications akin to affected person medical facts and exceeds existing healthcare requirements for company continuity and catastrophe recuperation planning while conserving and securing crucial affected person assistance. the brand new converged answer allows for backup, storage and retrieval of critical statistics for pretty much 3.4 million sufferers.

"We work with healthcare providers to not most effective increase service to their purchasers however additionally be sure they exceed their ongoing communications wants in an business where carrier is of mission-critical value," stated Dan younger, vice president, international trade solutions advertising and marketing, Nortel. "There isn't any other business the place timely communications are greater elementary. We work closely with our consumers to verify how most efficient to satisfy their necessities, no matter if making certain doctors can collaborate regardless of location or without difficulty enabling sanatorium staff to attain the appropriate doctor at the correct time promptly. The deployments introduced today signify our commitment to featuring industry-leading options with the reliability, safety and productiveness merits that our valued clientele demand while improving the human event via communications."

Capital fitness recently selected the Nortel Unified Messaging platform via Nortel Elite knowledge associate TELUS Communications, Inc. to provide unified messaging functions to more than 6,000 users in varied amenities. Unified messaging options will increase the means of individuals to contact Capital fitness personnel any time of the day in the course of the web or by way of cellphone. Converging messaging services also enables Capital fitness personnel to reply to desktop or voice messages in the caller-preferred method.

Donna Strating, chief suggestions officer of Capital fitness, talked about that the commercial enterprise-extensive answer will in the reduction of working expenses, simplify management and enhance group of workers productiveness.

Capital fitness provides public health, group health, outpatient and inpatient acute care, rehabilitative care and extended care capabilities to greater than 1000000 residents within the more suitable Edmonton, Alberta vicinity, together with Capital fitness hyperlink, a always-obtainable fitness counsel line operated by means of registered nurses. Capital fitness hyperlink without difficulty addresses patients' questions and reduces pointless walk-ins to emergency rooms.

moreover, Geisinger fitness gadget, a 691-bed health care provider-led device serving residents all over 38 counties in vital and Northeastern Pennsylvania, has deployed products and solutions from Nortel's award-successful Self-provider solutions portfolio, in addition to products from the Nortel IP Telephony portfolio. These options have resulted within the corporation's call center reducing its name abandonment cost via 37 percent whereas expanding its phone customer service degrees 19 p.c. additionally, Nortel's speech focus solution allows callers to connect at once with the device's 600 doctors and more than 78 departments and 42 community apply websites via voice prompts.

"We looked at a few voice equipment vendors, but we chose Nortel as a result of their ability to interface with our existing systems and their excellent provider," referred to Carol Swank, Geisinger's entry middle Director.

To make certain caregivers are in a position to collaborate seamlessly regardless of place, credit score Valley sanatorium additionally deployed the Nortel VoWLAN solution. "This makes it possible for all our caregivers to coordinate with experts, basic care givers and other experts directly, offering voice communications in addition to entry to other purposes in a at ease atmosphere that protects patient assistance and makes it possible for more suitable access at the aspect-of-care," noted Leigh Popov, supervisor, tips programs, technical functions and telecommunications, The credit score Valley health facility.

Nortel offers more than a few business, optical and instant solutions designed certainly to meet the necessities of healthcare valued clientele. These options include mobile healthcare purposes, protection, high-efficiency networking, enterprise continuity and catastrophe recovery, IP telephony, multimedia collaboration, contact centers and self-carrier functions.

About Nortel

Nortel is a recognized leader in supplying communications capabilities that raise the human experience, ignite and power international commerce, and comfy and offer protection to the area's most critical tips. Serving both carrier provider and enterprise customers, Nortel promises inventive know-how options encompassing conclusion-to-conclusion broadband, Voice over IP, multimedia functions and functions, and instant broadband designed to support people remedy the realm's ultimate challenges. Nortel does business in additional than one hundred fifty countries. For extra information, consult with Nortel on the web at www.nortel.com. For the newest Nortel news, consult with www.nortel.com/information.

definite counsel blanketed in this press unencumber is forward-searching and is area to essential hazards and uncertainties. The effects or pursuits anticipated in these statements may additionally fluctuate materially from genuine consequences or events.

elements which might trigger outcomes or movements to differ from present expectations consist of, among other things: the outcomes of Nortel's unbiased evaluate and deliberate restatement or revisions of its prior to now announced or filed economic outcomes; the decision of the accounting considerations introduced on November eleven, 2004, including the result of discussions with the U.S. Securities and exchange commission (SEC); the have an impact on of the management changes announced on April 28, 2004 and August 19, 2004; the affect of the inability to satisfy Nortel's submitting obligations on guide facilities and public debt tasks; any talents delisting or suspension of the business's or NNL's securities; the adverse decision of litigation, investigations, intellectual property disputes and an identical concerns; the sufficiency of Nortel's restructuring actions, including the work plan announced on August 19, 2004 as up-to-date on September 30, 2004, together with the skills for bigger exact fees to be incurred in reference to restructuring actions in comparison to the estimated expenses of such actions; cautious or reduced spending by Nortel's shoppers; fluctuations in Nortel's working consequences and widespread industry, economic and market circumstances and boom charges; the verbal exchange through Nortel's auditors of the existence of cloth weaknesses in inner controls; Nortel's capability to recruit and preserve qualified personnel; fluctuations in Nortel's money movement, stage of staggering debt and existing debt ratings; the use of cash collateral to help Nortel's standard path company activities; the dependence on Nortel's subsidiaries for funding; the influence of Nortel's defined benefit plans and deferred tax property on outcomes of operations and Nortel's money flows; Nortel's dependence on new product construction and its potential to foretell market demand for particular items; Nortel's ability to combine the operations and applied sciences of obtained groups in a pretty good manner; the impact of swift technological and market alternate; the affect of fee and product competition; obstacles to overseas increase and world economic situations, exceptionally in rising markets and together with pastime fee and currency alternate fee fluctuations; the affect of clarification within the telecommunications business; changes in legislation of the cyber web; the have an impact on of the credit risks of Nortel's shoppers and the have an impact on of customer financing and commitments; stock market volatility commonly and as a result of acceleration of the settlement date or early contract of Nortel's purchase contracts; the have an effect on of Nortel's give and outsourcing contracts that include birth and setting up provisions, which, if no longer met, may outcome within the payment of substantial penalties or liquidated damages; and the future success of Nortel's strategic alliances.

For additional info with admire to certain of those and different components, see essentially the most contemporary form 10-Q/A and form 10-okay/A filed with the aid of Nortel with the SEC. unless otherwise required by way of relevant securities laws, Nortel disclaims any intention or responsibility to update or revise any ahead-looking statements, whether because of new information, future hobbies or in any other case.

Nortel, the Nortel logo, the Globemark and CallPilot are trademarks of Nortel Networks.


VoIP certification tracks - Nortel's support certifications | killexams.com Real Questions and Pass4sure dumps

As outlined in a old tip, organizations are imposing IP telephony greater commonly on their information infrastructures. The expanded deployment has created a need for certified IP telephony engineers to give proven, most effective-of-breed know-how.

The IP telephony certifications Nortel at present presents are divided into 4 categories: support expert, Design expert, aid expert, and Design skilled. This tip discusses the Nortel guide track.

aid expert

The aid expert certifications are supposed to show an individual's means to put into effect, operate, and troubleshoot a Nortel Networks IP Telephony answer. The assist expert certification reflects a candidate with three to six months of event that may tackle pursuits technical concerns of a standard Nortel IP Telephony solution.

NNCSS - VoIP Succession BCM 3.0

This certification assessments the means to enforce, function, and troubleshoot the enterprise Communications supervisor three.0. This certification covers hardware, beginning-up, statistics and voice networking, purposes, and troubleshooting the BCM. To move the certification, two exams must be effectively accomplished: technology requirements and Protocols for IP Telephony options, and Succession BCM 3.0. The expertise standards and Protocols for IP Telephony options exam is a top level view of convergence applied sciences.

NNCSS - CallPilot Rls. 2.0

This certification checks the capacity to enforce, function, and troubleshoot the VoIP CallPilot 2.0. This certification covers hardware, administration, interoperability with Meridian 1 switches, and protection of a single web site CallPilot system. To pass the certification, two exams should be successfully achieved: Meridian Database and CallPilot 2.0.

NNCSS - Symposium call center Server or Symposium call center Server setting up and maintenance

These two certifications look at various the skill to enforce, operate, and troubleshoot the Symposium call core Server. each certifications cowl hardware, utility installing, administration, and maintenance of Symposium name center Server four.2, Symposium internet client four.0, and Symposium categorical 3.0. youngsters, the Symposium call middle Server certification also tests the architecture, customized configuration and integration of the server. To pass both of these certifications, one exam should be efficaciously completed: Symposium call center or Symposium call middle setting up and upkeep, respectively.

NNCSS - Symposium call core TAPI/Agent or name center TAPI/Agent installation and upkeep

These two certifications test the skill to put in force, operate, and troubleshoot the Symposium call middle TAPI/Agent. each certifications cover hardware, software installation, administration, and renovation of Symposium TAPI 2.3 and Symposium Agent 2.three. besides the fact that children, the Symposium call core TAPI/Agent certification also assessments the architecture, integration, and customized configuration of the TAPI/Agent. To flow either of these certifications, one exam have to be correctly completed: Symposium call core TAPI/Agent or Symposium name middle TAPI/Agent Inst/main, respectively.

NNCSS - Symposium specific name center or Symposium express call center installation and maintenance

These certifications check the skill to put into effect, operate, and troubleshoot the Symposium categorical call center. both certifications cover hardware, software installation, administration, and renovation of Symposium specific name center four.2. youngsters, the Symposium express name center certification also tests the structure and integration of the call middle. To circulate either of the certifications, one exam have to be effectively achieved: Symposium specific name middle or Symposium categorical call middle Inst and Maint respectively.

NNCSS - VoIP Multimedia conversation Server (MCS) 5100 2.0

This certification checks the ability to enforce, operate, and troubleshoot the VoIP Multimedia verbal exchange Server (MCS) 5100 2.0. This certification covers setting up of the hardware and utility, configuration, renovation, and administration of the Multimedia verbal exchange Server (MCS) 5100 2.0. To move the certification, two tests have to be correctly achieved: know-how necessities and Protocols for IP Telephony solutions, and VoIP Multimedia communication Server (MCS) 5100 2.0. The know-how standards and Protocols for IP Telephony options examination is an outline of convergence applied sciences.

NNCSS - VoIP Succession 1000/1000M Rls. 3.0 DB Administrator

This certification assessments the means to retain and troubleshoot the VoIP Succession a thousand/1000M Rls. 3.0 DB Administrator. This certification covers the architecture, configuration, upkeep, and management of the Meridian 1, Succession a thousand Rls. 3.0, and Succession 1000M Rls. three.0 the use of basic Alternate Route alternative (BARS) and network Alternate Route alternative (NARS). To circulate the certification, two tests have to be successfully accomplished: know-how requisites and Protocols for IP Telephony solutions, and Succession 1000/1000M Rls. 3.0 DB Administrator.

NNCSS - VoIP Succession one thousand/1000M Rls. three.0 installation and renovation

This certification assessments the skill to deploy, configure, and preserve the VoIP Succession 1000/1000M Rls. three.0. This certification covers the setting up, structure, configuration, maintenance, and management of the Meridian 1, Succession 1000 Rls. three.0, and Succession 1000M Rls. 3.0, web Telephones i2xxx, and Optivity Telephony manager (OTM) 2.1. To circulate the certification, three checks must be effectively accomplished: know-how requirements and Protocols for IP Telephony solutions, and Succession a thousand/1000M Rls. 3.0 for Technicians, and Succession a thousand/1000M Rls. 3.0.

assist professional

The support expert certifications construct on the expert's skills through demonstrating their skill to enforce, operate, and troubleshoot an superior Nortel Networks IP Telephony solution. The assist knowledgeable certifications reflect a candidate with six to twelve months of arms-on experience with the potential to steer or support intermediate-degree personnel to hold complicated Nortel IP Telephony options.

NNCSE - CallPilot 2.0 Unified Messaging options

This certification checks the ability to put in force, operate, troubleshoot and optimize the VoIP CallPilot Unified Messaging solution 2.0. This certification covers the installing, administration, interoperability, protection, improve tactics and have utilization for a multi web page CallPilot device. To move the certification, the candidate need to first acquire their NNCSS - CallPilot Rls. 2.0. consequently, the CallPilot 2.0 Unified Messaging solutions ought to be effectively completed to gain this certification.

NNCSE - Contact center

This certification exams the means to implement, operate, troubleshoot and optimize the Contact middle products. This certification covers the candidate's capabilities on the Symposium call middle Server (SCCS)/Symposium specific name center/Symposium net customer, Symposium TAPI service provider (TAPI SP), Symposium Agent, and the Symposium internet center Portal. To flow the certification, the candidate need to first reap their NNCSS - Symposium call center Server and the NNCSS - Symposium call middle TAPI/Agent certification. as a result, the Contact middle examination must be effectively achieved to attain this certification.

NNCSE - IP Convergence Succession a thousand/1000M Rls. 3.0

This certification assessments the means to set up, configure, preserve, and optimize the VoIP Succession 1000/1000M Rls. three.0. This certification covers the configuration, succession branch office (BO), far flung workplace, operation, and Meridian 1 to Succession 1000M 3.0 migration strategies for the Succession one thousand/1000M Rls. three.0, internet Telephones i2xxx, remote workplace 91xx, and Optivity Telephony manager (OTM) 2.1. To circulate the certification, the candidate should first achieve their NNCSS - VoIP Succession CSE 1000 Rls. 2.0 or the VoIP Succession one thousand/1000M Rls. 3.0 installation & preservation certification. in consequence, a different more complex version of the Succession a thousand/1000M Rls. 3.0 examination should be successfully achieved to attain this certification.

in the IT business, certifications are a means to validate a person's competencies inside a distinct area. The above Nortel IP Telephony certifications are one of the most tools that may display the capabilities of an IP Telephony help skilled. These certifications could not replace years of business journey, however they do provide the groundwork to help and manipulate Nortel Voice over IP solutions.

The next tip will discuss Nortel's Design IP Telephony certification music.

Richard Parsons (CCIE#5719) is a supervisor of knowledgeable features for Callisma Inc., a wholly owned subsidiary of SBC. He has developed a pretty good groundwork in networking ideas, advanced troubleshooting, and monitoring in areas such as optical, ATM, VoIP, routed, routing, and storage infrastructures. wealthy resides in Atlanta GA, and is a graduate of Clemson college. His history includes senior and foremost consulting positions at international community services, Lucent, and Callisma.


920-162 CallPilot 4.0 Installation and Maintenance (IandM)

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920-162 exam Dumps Source : CallPilot 4.0 Installation and Maintenance (IandM)

Test Code : 920-162
Test Name : CallPilot 4.0 Installation and Maintenance (IandM)
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CallPilot 4.0 Installation and Maintenance (IandM)

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VoIP certification tracks - Nortel's support certifications | killexams.com real questions and Pass4sure dumps

As mentioned in a previous tip, companies are implementing IP telephony more frequently on their data infrastructures. The increased deployment has created a need for certified IP telephony engineers to provide proven, best-of-breed technology.

The IP telephony certifications Nortel currently offers are divided into four categories: Support Specialist, Design Specialist, Support Expert, and Design Expert. This tip discusses the Nortel Support track.

Support Specialist

The Support Specialist certifications are intended to demonstrate an individual's ability to implement, operate, and troubleshoot a Nortel Networks IP Telephony solution. The Support Specialist certification reflects a candidate with three to six months of experience that can handle routine technical issues of a standard Nortel IP Telephony Solution.

NNCSS - VoIP Succession BCM 3.0

This certification tests the capability to implement, operate, and troubleshoot the Business Communications Manager 3.0. This certification covers hardware, start-up, data and voice networking, applications, and troubleshooting the BCM. To pass the certification, two exams must be successfully completed: Technology Standards and Protocols for IP Telephony Solutions, and Succession BCM 3.0. The Technology Standards and Protocols for IP Telephony Solutions Exam is an overview of convergence technologies.

NNCSS - CallPilot Rls. 2.0

This certification tests the ability to implement, operate, and troubleshoot the VoIP CallPilot 2.0. This certification covers hardware, administration, interoperability with Meridian 1 switches, and security of a single site CallPilot system. To pass the certification, two exams must be successfully completed: Meridian Database and CallPilot 2.0.

NNCSS - Symposium Call Center Server or Symposium Call Center Server Installation and Maintenance

These two certifications test the ability to implement, operate, and troubleshoot the Symposium Call Center Server. Both certifications cover hardware, software installation, administration, and maintenance of Symposium Call Center Server 4.2, Symposium Web Client 4.0, and Symposium Express 3.0. However, the Symposium Call Center Server certification also tests the architecture, custom configuration and integration of the server. To pass either of these certifications, one exam must be successfully completed: Symposium Call Center or Symposium Call Center Installation and Maintenance, respectively.

NNCSS - Symposium Call Center TAPI/Agent or Call Center TAPI/Agent Installation and Maintenance

These two certifications test the ability to implement, operate, and troubleshoot the Symposium Call Center TAPI/Agent. Both certifications cover hardware, software installation, administration, and maintenance of Symposium TAPI 2.3 and Symposium Agent 2.3. However, the Symposium Call Center TAPI/Agent certification also tests the architecture, integration, and custom configuration of the TAPI/Agent. To pass either of these certifications, one exam must be successfully completed: Symposium Call Center TAPI/Agent or Symposium Call Center TAPI/Agent Inst/Main, respectively.

NNCSS - Symposium Express Call Center or Symposium Express Call Center Installation and Maintenance

These certifications test the ability to implement, operate, and troubleshoot the Symposium Express Call Center. Both certifications cover hardware, software installation, administration, and maintenance of Symposium Express Call Center 4.2. However, the Symposium Express Call Center certification also tests the architecture and integration of the call center. To pass either of the certifications, one exam must be successfully completed: Symposium Express Call Center or Symposium Express Call Center Inst and Maint respectively.

NNCSS - VoIP Multimedia Communication Server (MCS) 5100 2.0

This certification tests the ability to implement, operate, and troubleshoot the VoIP Multimedia Communication Server (MCS) 5100 2.0. This certification covers installation of the hardware and software, configuration, maintenance, and management of the Multimedia Communication Server (MCS) 5100 2.0. To pass the certification, two exams must be successfully completed: Technology Standards and Protocols for IP Telephony Solutions, and VoIP Multimedia Communication Server (MCS) 5100 2.0. The Technology Standards and Protocols for IP Telephony Solutions Exam is an overview of convergence technologies.

NNCSS - VoIP Succession 1000/1000M Rls. 3.0 DB Administrator

This certification tests the ability to maintain and troubleshoot the VoIP Succession 1000/1000M Rls. 3.0 DB Administrator. This certification covers the architecture, configuration, maintenance, and management of the Meridian 1, Succession 1000 Rls. 3.0, and Succession 1000M Rls. 3.0 using Basic Alternate Route Selection (BARS) and Network Alternate Route Selection (NARS). To pass the certification, two exams must be successfully completed: Technology Standards and Protocols for IP Telephony Solutions, and Succession 1000/1000M Rls. 3.0 DB Administrator.

NNCSS - VoIP Succession 1000/1000M Rls. 3.0 Installation and Maintenance

This certification tests the ability to install, configure, and maintain the VoIP Succession 1000/1000M Rls. 3.0. This certification covers the installation, architecture, configuration, maintenance, and management of the Meridian 1, Succession 1000 Rls. 3.0, and Succession 1000M Rls. 3.0, Internet Telephones i2xxx, and Optivity Telephony Manager (OTM) 2.1. To pass the certification, three exams must be successfully completed: Technology Standards and Protocols for IP Telephony Solutions, and Succession 1000/1000M Rls. 3.0 for Technicians, and Succession 1000/1000M Rls. 3.0.

Support Expert

The Support Expert certifications build on the specialist's abilities by demonstrating their skill to implement, operate, and troubleshoot an advanced Nortel Networks IP Telephony solution. The Support Expert certifications reflect a candidate with six to twelve months of hands-on experience with the ability to lead or assist intermediate-level personnel to maintain complex Nortel IP Telephony solutions.

NNCSE - CallPilot 2.0 Unified Messaging Solutions

This certification tests the ability to implement, operate, troubleshoot and optimize the VoIP CallPilot Unified Messaging Solution 2.0. This certification covers the installation, administration, interoperability, security, upgrade procedures and feature usage for a multi site CallPilot system. To pass the certification, the candidate must first obtain their NNCSS - CallPilot Rls. 2.0. Subsequently, the CallPilot 2.0 Unified Messaging Solutions must be successfully completed to obtain this certification.

NNCSE - Contact Center

This certification tests the ability to implement, operate, troubleshoot and optimize the Contact Center Products. This certification covers the candidate's capabilities on the Symposium Call Center Server (SCCS)/Symposium Express Call Center/Symposium Web Client, Symposium TAPI Service Provider (TAPI SP), Symposium Agent, and the Symposium Web Center Portal. To pass the certification, the candidate must first obtain their NNCSS - Symposium Call Center Server and the NNCSS - Symposium Call Center TAPI/Agent certification. Subsequently, the Contact Center Exam must be successfully completed to obtain this certification.

NNCSE - IP Convergence Succession 1000/1000M Rls. 3.0

This certification tests the ability to install, configure, maintain, and optimize the VoIP Succession 1000/1000M Rls. 3.0. This certification covers the configuration, succession branch office (BO), remote office, operation, and Meridian 1 to Succession 1000M 3.0 migration procedures for the Succession 1000/1000M Rls. 3.0, Internet Telephones i2xxx, Remote Office 91xx, and Optivity Telephony Manager (OTM) 2.1. To pass the certification, the candidate must first obtain their NNCSS - VoIP Succession CSE 1000 Rls. 2.0 or the VoIP Succession 1000/1000M Rls. 3.0 Installation & Maintenance certification. Subsequently, another more difficult version of the Succession 1000/1000M Rls. 3.0 Exam must be successfully completed to obtain this certification.

In the IT industry, certifications are a means to validate an individual's expertise within a specified area. The above Nortel IP Telephony certifications are some of the tools that can demonstrate the capabilities of an IP Telephony support professional. These certifications could not replace years of industry experience, but they do provide the foundation to support and manage Nortel Voice over IP solutions.

The next tip will discuss Nortel's Design IP Telephony certification track.

Richard Parsons (CCIE#5719) is a Manager of Professional Services for Callisma Inc., a wholly owned subsidiary of SBC. He has built a solid foundation in networking concepts, advanced troubleshooting, and monitoring in areas such as optical, ATM, VoIP, routed, routing, and storage infrastructures. Rich resides in Atlanta GA, and is a graduate of Clemson University. His background includes senior and principal consulting positions at International Network Services, Lucent, and Callisma.



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Nortel 920-162 Exam (CallPilot 4.0 Installation and Maintenance (IandM)) Detailed Information



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